Plugin Livechat new version can not update

Started by sysbitnet, March 24, 2014, 06:23:57 AM

sysbitnet

Quote from: Enterprisevpssolutions on April 02, 2014, 03:29:57 PM
Glad it worked for you. Sometimes its better to upgraded files manually as you might not want everything upgraded.


Believe me, I tried everything possible and impossible options from version to version, but the problem remained unsolved.
If you want something to change your the better, start you thinking about how to do it . . .

ezgetcloud

I did a manual upgrade, though still see some discrepancies.

(1) class.livechat.php file that I've backed up is the same as the one I've extracted from a newest HostBill distribution (diff command shows empty output)
(2) when I click on "Update plugins now" button I'm getting the "Unable to extract archive file /var/www/html/livechat_latest.zip" error
(3) if I manually zip includes/modules/Other/livechat/class.livechat.php, call file livechat_latest.zip, place it in var/www/html/ directory and then try to upgrade as in step 2 I'm getting the same error. When I check back in /var/www/html directory, livechat_latest.zip file is gone

Bottom line is the file most likely gets updated but system keeps reporting on version difference. Obviously, there is no permission issue as livechat_latest.zip file gets removed when "Update plugins now" button is pressed.

All this sucks.
EZ Get Cloud
myportal.ezgetcloud.com
Follow us on Twitter, like us on Facebook
Many of life's failures are people who did not realize how close they were to success when they gave up. - Thomas A. Edison