Error after upgrade to Version: 2013-10-18:4536

[Akarawat]

I' got error message after upgrade to lasted version.
Unable to use some menu .

- setting >> modules
- extra >> plugins
- extra >> mobile notifications
- extra >> promotion codes

Code Select Expand

Uh oh! Something went wrong ...
Exception: Unable to load / locate class managemodules_Controller IN /home/hostbill/domains/com/public_html/hbf/core/class.autoload.php(127), stack trace:
#0 /home/hostbill/domains/com/public_html/hbf/core/class.autoload.php(127): AutoLoad::loader()
#1 [internal function]: AutoLoad::loader('managemodules_C...')
#2 /home/hostbill/domains/com/public_html/hbf/core/class.hbloader.php(258): spl_autoload_call('managemodules_C...')
#3 /home/hostbill/domains/com/public_html/hbf/core/types/class.admin_frontcontroller.php(125): HBLoader::LoadController()
#4 /home/hostbill/domains/com/public_html/hbf/core/class.frontcontroller.php(124): Admin_FrontController->dispatch()
#5 /home/hostbill/domains/com/public_html/hbf/core/class.frontcontroller.php(107): FrontController->handleRequest()
#6 /home/hostbill/domains/com/public_html/admin/index.php(14): FrontController::init()
#7 {main}






PHP   5.4.21   
MySQL   5.5.31-log
HB Version: 2013-10-18:4536

Code Select Expand

PHP 5.4.21 (cli) (built: Oct 23 2013 13:27:14)
Copyright (c) 1997-2013 The PHP Group
Zend Engine v2.4.0, Copyright (c) 1998-2013 Zend Technologies
    with the ionCube PHP Loader v4.4.4, Copyright (c) 2002-2013, by ionCube Ltd.



Anyone help me please... I don't want to pay $75 for Kris.

[Enterprisevpssolutions]

Did you create a backup before you upgraded? This is the only method that needs to get followed with hostbill upgrades. Did you try downloading the update and doing it without the auto upgrade feature?

Can you revert? I haven't upgraded yet as i didn't see a reason to.

[Akarawat]

Yes , I have a backup .
The previous version is work fine.

I did not used the auto upgrade.

Only this menu that not work, other menu working fine.

- setting >> modules
- extra >> plugins
- extra >> mobile notifications
- extra >> promotion codes

[Enterprisevpssolutions]

Might be a bug in the update. I am not updating at this time so i can not reproduce the issue. Did you revert and try again? check the permissions of everything.

[nldaniel]

We have the same error, someone else has submitted a bug report, all you could do is +1 it really.

https://help.hostbillapp.com/?cmd=bugtracker&action=bug&id=527

[Enterprisevpssolutions]

+1 for the bug. Wonder when we can expect the version to get added LOL

[tallship]

+1 for the bug. Wonder when we can expect the version to get added LOL

+1'd it here too. If someone could let me know if/when a patch is available with a link to download it would be most appreciated

IOW: HostBill won't show when it's been fixed, it will just say there's a new version to download, only if you install the broken version will you see the link to the patch, otherwise, all you will see is a link to download the new version - as if it was never broken.

I didn't upgrade yet either.  I don't see anything worth breaking my install for - it's really sad when people have to look at a software app that way.

[Enterprisevpssolutions]

+1'd it here too. If someone could let me know if/when a patch is available with a link to download it would be most appreciated

IOW: HostBill won't show when it's been fixed, it will just say there's a new version to download, only if you install the broken version will you see the link to the patch, otherwise, all you will see is a link to download the new version - as if it was never broken.

I didn't upgrade yet either.  I don't see anything worth breaking my install for - it's really sad when people have to look at a software app that way.

Agreed whmcs has another issue also, software just doesn't get the testing before its released anymore as everyone wants to make money no one cares about quality just like everything in this world.

[Danny]

Strange, i don't have these problems on Version 2013-10-18 and now i am on Version 2013-10-25:4549 and all works also fine for me, maybe i have luck don´t know.

[tallship]

I forget Danny, are you doing manual updates?

I know that except for the actual breakages caused by bugs introduced by kbkp's lack of regression testing, I don't usually have any of the issues that most of the auto-update users are crippled by on a regular basis.

I typically get errors saying that things are out of date, until I manually check the files and/or compare md5 sums, but those notifications strangely enough go away about a day later most of the time.

And I ALWAYS maintain manual backups from mysql dumps of my MariaDB 10.x databases and everything in the VirtualHost container's directory tree just in case I need to do a five minute rollback.

Finally, I almost always perform updates one distro or patch tarball at a time, preceded by a back up at each step, instead of skipping updates.

For a worst case scenario, I also perform snapshots twice daily of each virtual machine at the hypervisor management level (and sometimes the fs level if I'm using btrfs, HammerFS, or ZFS. it's really nice to just be able rollback from a snapshot even though that isn't the primary method I incorporate.

[Danny]

I use the auto upgrade all the time, never done a manually upgrade.

[tallship]

Anyone help me please... I don't want to pay $75 for Kris.

The sort of reprehensible behavior that causes people such anguish is unforgivable. kbkp will burn in hell for this.