Multiple Issues

[kenzacm]

Hi Guys,
So first of all i am using the latest version of HostBill.

I am using HTTPS for everything with a HTACCESS SSL Re-Direct.

Once i log in 9/10 times it tells me that its logging me out or just redirect me.

Also when changing the system configuration i get the following error:
12:16 Couldn't update system configuration
12:16 Error @314


Any Idea's?

Kenza

[tallship]

Hi Guys,
So first of all i am using the latest version of HostBill.

As you should be, yet that doesn't really help much.

paste your uname -a
paste your version of apache and your ioncube loader
paste your version of php
provide a link to your php info to make sure you've got all the required modules.
paste your version of MariaDB too.

I am using HTTPS for everything with a HTACCESS SSL Re-Direct.

That's too much overhead for my tastes.

I recommend using server redirects. Try the second example, since you shouldn't even need a DocumentRoot at all over HTTP - that's totally deprecated even for sites that don't pass sensitive information, and you'll get penalized by search engines for not supporting HTTPS only.

Here's a link, use the second example:
https://wiki.apache.org/httpd/RedirectSSL

Once i log in 9/10 times it tells me that its logging me out or just redirect me.

What do your logfiles say?

please provide a link to the sanitized pastie.

Also when changing the system configuration i get the following error:
12:16 Couldn't update system configuration
12:16 Error @314

What are the file and directory permissions on your installation?

Try creating a page with something like:

tree -Cupg -H HostBill  HostBill > /var/www/htdocs/stuff/hostbill.html

And then post the link to that page here after you sanitize/redact it.

Any Idea's?

Kenza

Well, you can ditch HostBill - everyone else here has. Try Blesta or WHMCS.

Other than that, you can open a trouble ticket for $75 with the HostBill team, and maybe they'll answer you in a few weeks. They're really bad at support.

I think that about covers it for now.

I hope that helps

[kenzacm]

Thank You Tallship,
All sorted it was the admin templates and null entries in general configuration after setup/

[tallship]

Glad to know you're back on track!