How do you handle non-explicit domain renewals?

[hostbeats]

Hi,

First of all we really appreciate all efforts of setting up this forum.

We're using HostBill together with RRPProxy, which works fine except for tld's which do not support explicit renewals (almost all tld's except .com/.net/.org/.biz/.info/.name/.mobi/.xxx/.asia). The thing is that within the RRPProxy environment, we can change the renewal mode (autorenew, autoexpire, renewonce), but HostBill does not change the renewal mode. Hence, renewals should be processed manually or domains should be put on autorenew. We were using autorenew, but we have to pay for too many renewals our customers do not pay.

Another problem with these tlds is that when put on autorenew or renewonce the expiration date is incremented with 1 year on the former expiration date (so not when the client pays for a renewal). Thus, HostBill keeps sending out domain renewal reminders.

We are wondering how you are dealing with tld's which do not support explicit renewal as we are looking for a proper solution.

Thank you for your input.

Sander

[d4f]

It seems this issue is still present at this date in hostbill, at least in the InternetX module.
While debugging, I noticed that Hostbill scans hb_domain_logs for renew commands and uses that information to set the delete date via the AutoDNS API.
However that is completely flawed as e.g. ".de" cannot be renewed (most domain extensions inherently cannot!) causing Hostbill to think the renew failed.
That would be bad enough in itself, but it just HAS to think that a failed renew means it should just delete the domain at this time. WTF?!