New Module purchased (OnApp Load Balancers)

[Speedy059]

I just purchased this module, how the heck do you activate this thing in the Hostbill installation? It is no where to be found and can't be "Activated". Anyone know how to do this? I don't find it right to have to pay an extra $75 to ask them how to enable a module we just purchased.

[Danny]

Hi,

have you download the module from HostBill and upload it than to your HB in the folder /includes/modules/Hosting/ ?

if you done this you have to search for the module in HostBill under settings / modules

[tallship]

And since you are unable to reach kbkp unless you pay $75.00 (Patrick opened a ticket almost a week ago and still no guaranteed 18hr response has been received), if you feel the software does not perform as advertised you may be within your rights to do a chargeback

On another note, how much might it have cost you to pool resources with three or four other people who needed that functionality for OnAPP, and then simply contract someone like Modulesgarden to quickly produce it for you?

I can't speak for the OnAPP load balancer module, but I hear good things about the quality of software that Modulesgarden puts out for both their HostBill, and WHMCS customers.

I'm almost certain you wouldn't have spent any more than you already have on that module, going the 3rd party route with a couple of other interested HostBill owners.

You know, I should apologize for that, and I do. I know you didn't come here to have your thread hijacked like what happens everytime over at WHT, and I'm sorry for that.

But then again, I see you already knew all of this, and went and bought that module anyway?

We paid via CC, and have 180 days regardless if it was done through paypal or not. Paypal has no control over that. This is a bogus product ran by a tyrant developer.

Kindest regards,

[Speedy059]

And since you are unable to reach kbkp unless you pay $75.00 (Patrick opened a ticket almost a week ago and still no guaranteed 18hr response has been received), if you feel the software does not perform as advertised you may be within your rights to do a chargeback

On another note, how much might it have cost you to pool resources with three or four other people who needed that functionality for OnAPP, and then simply contract someone like Modulesgarden to quickly produce it for you?

I can't speak for the OnAPP load balancer module, but I hear good things about the quality of software that Modulesgarden puts out for both their HostBill, and WHMCS customers.

I'm almost certain you wouldn't have spent any more than you already have on that module, going the 3rd party route with a couple of other interested HostBill owners.

You know, I should apologize for that, and I do. I know you didn't come here to have your thread hijacked like what happens everytime over at WHT, and I'm sorry for that.

But then again, I see you already knew all of this, and went and bought that module anyway?

Kindest regards,

The reason we decided to use Hostbill was because we needed to get to the market fast. And there is no point teaming up with Modulesgarden to create a OnApp module, since OnApp themselves are already teaming up with them. They are going to create a module for OnApp, and then OnApp will release it to their clients. Their WHMCS module will be up to par, if not better, than Hostbills. We are going to use Hostbill for 4-6 months until this module is finished, and promptly migrate over to WHMCS.

It is not easy an easy decision to stick with Hostbill for the time being, but it will be financially worse by waiting around for months and let the equipment sit in a very expensive datacenter.

[tallship]

Thanks for sharing your thoughts on the matter. I see some pretty sound reasoning there, as much as it appears to pain you in having to engage in this sort of stop-gap measure.

Just make sure to hold on to that clear exit strategy and all should go well for you. I wish you the best with the methodology you have embarked upon.

BTW, Patrick's trouble ticket/bug report (one, the other, or both) was finally answered by the release of a mid-week patch to address the destruction that upgrades to 4.6.8 wreaked on the domain registration sync functions.

We should be hearing more about how he feels about the ordeal soon, but for the time being, I figure he's prolly taking a nap following the confirmation that the patch fixes whatever it was in the update to 4.6.8 that broke something that was previously working.

Kindest regards,