After using promotional code the invoice amount is - 1,00

Started by Danny, June 16, 2013, 06:23:09 PM

Danny

i have seen some problem right now as a customer has used a promotional code for registering a domain. The domain cost 8,00 € and the discount was 1,00 € so the price was 7,00 € . The Customer has payed this with his balance after this the invoice was not marked as paid and the summary of the invoice stands on - 1,00 €

So is this a bug or did i have configurated something wrong? Has someone seen the same ? Or can someone reproduce this?
regards
Danny

Lawrence

Could you take a screenshot of your promotional code's configuration page? Upload it here when you do.

Mask anything necessary like the exact code for the promotion, we just need the specs to analyze what's happening.
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Danny

i have created the screenshot you can now take a look.
regards
Danny

thetrusteeco

Hello Danny,

I have virtually an identical promo-code, and no issues.  Your post made me go back a check everything, but it is working in my environment.

I did notice from your screen-shot that you have a field I don't have: "Apply To:"

I'm running 4.6.4, which version are you running?
"No man really becomes a fool until he stops asking questions"
Charles Proteus Steinmetz

Danny

Hi,

i have Version: 4.6.6:4361

edit: as i created this code this field was not there "Apply To:" it is new with version 4.6.6 to select for "recurring price", "setup fee" and "Total price"
regards
Danny

thetrusteeco

Looks like KBKP "fixed" something that wasn't broken.  I don't see it listed in the Change-log.  This is why we're always apprehensive about an update.  Thanks for bringing this to our attention.

Maybe you have to recreate the code with the new field for it to work.  Maybe just re-saving will work.  I suspect you'll have to manually fix any errors that have happened in the meantime.  Let us know if you find a solution!
"No man really becomes a fool until he stops asking questions"
Charles Proteus Steinmetz

Patrick

I just know each time we had a 100% coupon offer (first month free) it always ended up $-1.  I'll test ours out tomorrow and i'll also update the thread and see what happens.
Patrick - Forum Rules
Insanity: doing the same thing over and over again and expecting different results. - Albert Einstein

tallship

Quote from: thetrusteeco on June 20, 2013, 06:32:40 PM
Looks like KBKP "fixed" something that wasn't broken.

And broke it.

Not even in the changelog. The word meat head comes to mind once again.

I think I'm gonna be sick.
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