WordPress Install on purchase?

Started by cloudhopping, June 13, 2013, 04:23:18 PM

cloudhopping

I have struggled with this one for a short bit- and would love to know what we are missing.

HostBill states that they have the ability to autoinstall wordpress -
However - I simply put - cannot get it to work.

Two things are happening.

1.  Two orders are placed instead of just 1.
2.   The autoinstaller does not install wordpress it just places the wordpress.zip file as well as a downloader.php file in place

Any thoughts?

Lawrence

I've tested this, and the Wordpress auto installer does work for me.

The way I have it setup is that the Wordpress installer is included with the standard hosting packages I have.

What version are you currently on?
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cloudhopping

Version: 4.6.4:4347   

This has happened for us quite a bit -
just some odd stuff ...  will skype you


Patrick

I too can confirm this works for us as well.  It has since day one with out a hiccup and suprisingly one of the things that resulted in zero issues, zero bugs.  Update the thread, i'd love to know what is going wrong.
Patrick - Forum Rules
Insanity: doing the same thing over and over again and expecting different results. - Albert Einstein

cloudhopping

i wish I knew why this is having an issue.

In short - when someone places an order - it actually is creating two orders.

I have ripped this out and rebuilt it - and voila - does the same exact thing.
Lawrence said he is willing to peek - but just need to await the availability

Our install i think has been buggy since day 1.
Hostbill did it - and I had a ticket opened since day 2 and they never fixed it.

:-(

cloudhopping

I tested this with the developers license we have and - it works.
I did the same setup - (go figure)

so now I am a bit grumbly here -
Any thoughts ? ? ?

tallship

Yes, I would rip out the entire install, then install it starting w/4.5.8, configure it, test it,  and then follow your chosen upgrade path to the most current version you dare to trust your business to and I think that's the point where you would try to restore your database w/the .sqf file.

I follow the instructions, would never let kbkp touch my machines - they've damaged to many other peoples installs, poked around at their proprietary data, reportedly taken code from some of those customers servers, and left bugs that they've engaged to fix broken.

if it works on your dev server, then you prolly want to install your prod server the same way. I would even recommend just doing an "rm -rf" on that entire directory structure, then "mkdir -p" the directory structure for the virtualhost where your HostBill install is going to be, and then starting the install all over again from 4.5.8 as I point out above.

If you're afraid to do this (the question is, at which step is it best to do your db restore)...


mysql -u root -p<password> hostbilldb_name < /path/to/hostbildb-backup.sql


Then simply rename the original vhost container, create another virtualhost container with the same name, HUP your httpd, and do the install from http://sld.tld/install

Then if it works, keep it, if it doesn't move the old, semi-working install back to the original location (I would HUP httpd just to make sure the webserver doesn't freak out on you).

Alternatively, you can do the install in a dir by a different name, and go to hostbillapp.com and change that dir in your licensing. You'll need to point the Document root to the new dir and must HUP httpd - I think that's the best method, BTW.

Kindest regards,


Bradley D. Thornton - Manager Network Services, NorthTech Computer   TEL: +1.310.388.9469 (US) | +44.203.318.2755 (UK) | +61.390.088.072 (AU) | +41.43.508.05.10 (CH)
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cloudhopping

thanks

sad we set it up correctly in one and not the other - lawrence actually found what we did wrong - go figure
sadly we did pay Kris to hook it up but no love there :-(  or luck

thetrusteeco

Hmmm.... You paid Kris but Lawrence fixed it?  You paid the wrong guy!   :P
"No man really becomes a fool until he stops asking questions"
Charles Proteus Steinmetz