Anyone else have a license issue?

Started by Patrick, June 10, 2013, 11:51:25 PM

Patrick

I just got a "License expired or unpaid invoice" message as i was managing some customer escalation tickets.  I doubt anyone else seen this blip but i'm wondering if something happened with their licensing server
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Insanity: doing the same thing over and over again and expecting different results. - Albert Einstein

Lawrence

Do you no longer have access? I still have access to my portal. Did you get it resolved?
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Patrick

Quote from: Lawrence on June 11, 2013, 12:02:52 AM
Do you no longer have access? I still have access to my portal. Did you get it resolved?

yeah it fixed after i hit the "check license again" link but that was the very first time that has ever happened in 14 months.  I was exactly at the time i went to add a configurable addon inside a hosting package.  As soon as i hit "add" it didn't add, list went blank, i refreshed and i was thrown to the "possible unpaid invoices" page.  I was on the laptop at the time and swung out of bed faster and to the home office faster then i've ever moved.

It appears good now though.  What's weird about it and i'm curious to know if it's possibly a bug.  I say this because i know 100% that Hostbill doesn't call home too often, i believe it's once every couple of days.  I can't remember exactly how often it is if at all.  Only time i've verified a callback was when the directory changed.  So for that to happen so randomly, absolutely has me concerned for a possible bug that may be exploitable. 
Patrick - Forum Rules
Insanity: doing the same thing over and over again and expecting different results. - Albert Einstein

Lawrence

Your first statement is likely the answer, the licensing server may have been down.

Then again, I think the licensing server is just a callback to the hostbillapp.com website, so the licensing server (hostbillapp.com) could have been experiencing heavy traffic at the time.
Skype: sociallarry | AIM: [email]larry.aim@aim.com[/email] | Forum Rules & Information

These forums are hosted by me with no intentions to ever monetize them. These forums are here solely for the benfit of the HostBill community.