smsverification not sendind sms while on ticket does

Started by andika, July 01, 2017, 02:18:45 AM

andika

Hello,

I have enabled smsverification plugin but it doesn't send sms to new registered users to validate their account. I'm using clickatel module and it sends sms notifications when used with Mobile Notifications options from extras menu. How can I debug this on server ? I can see there is no log on hostbill area to check the error.

khairilgunawan

Hi,

Are you have been try to send sms through Hostbill? Working or not?
If not, maybe this problem from your sms module configuration.
If working, maybe this error on SMS verification plugin.

Make sure that your configuration is correct.

Also take a look at error logs.

Or try contact Hostbill with bug report form for solving that problem.

andika

Quote from: khairilgunawan on July 03, 2017, 02:11:23 PM
Hi,

Are you have been try to send sms through Hostbill? Working or not?
If not, maybe this problem from your sms module configuration.
If working, maybe this error on SMS verification plugin.

Make sure that your configuration is correct.

Also take a look at error logs.

Or try contact Hostbill with bug report form for solving that problem.

Where can I find error log on server because all logs from hostbill say nothing about my issue.