Urgent help need it ! Clients can't use tickets/order etc

Started by andika, June 10, 2017, 05:34:53 AM

andika

Hello,

All my clients can't reply to tickets/open tickets/order, when they fill the ticket reply box and push send (or place an order,etc) they get this error :

[an error occurred while processing this directive]
Alerta de seguridad

El archivo que intenta subir ha sido rechazado por el servidor.
Probablemente contenga virus o troyanos que pueden dañar su sitio web.

No intente subirlo nuevamente, ya que su dirección IP podrá ser bloqueada.

----

The other problem is that I get this error myself when i try to change user password or edit any data via admin area !

I use WHM/Cpanel, I have disable all security plugin but I still got this error,I don't know to which logs to loook, I Need urgent help.

d4f

The warning sounds like a browser or antivirus warning, not a server-side error. Make sure that your site and site URL's are considered secure by Google Safebrowsing and check your website with Virustotal to make sure it's not infected.

andika

It was a damn antimalware on server..

Thank you anyway for your prompt replies :)