Support email import

[jguerder]

Hello

I use import email on my Hostbill system, tickets has been succefully imported but my customer don't receive any email
or reply after staff reply.

In a "email logs" i don't see any email for support.

Have you any idea about this problem ?

Jordan

[andika]

Hello,

Check Hostbill Wiki and make sure you followed all steps.

[BRJP]

jguerder,

Did you manage to resolve the email issue?  Any further details you can supply?