Upload files in tickets

[zenet]

Hi,

In the customer view, when I attach a file to a ticket, the upload fails and I get "Error Method Not Allowed". I couldn't find any traces of errors in apache logs or hostbill logs. I made sure the attachments. dowloads and tmp folders are writable by the web server. I am running the laster HostBill version.

Any ideas on how to track down this issue? Thanks!

[Lawrence]

Hello Zenet,

Is your attachments directory outside the public root?

HostBill generally doesn't log everything, so this would be difficult to track. Would you like me to take a look at your setup?

If you've resolved this, disregard. I can see you posted this question well over 2 weeks ago.