Emails do not use variables - Brilliant !!!!

[nibb]

Yes, did you noticed this? Something this basic does not work in Hostbill. I reported this on their forums like months ago and I don´t think its still working.

If you send a mass email to clients and put there something like


Dear {$client.firstname}, I hope you your horrible website is down, as we are experts on providing the best downtime in the industry....

Well, guess what? They will actually receive client.firstname on the emails.

Surprise, surprise, variables in email templates DO NOT work when emailing clients.

Im surprised that a business software in the year 2013 does not have this. Im actually surprised that variables cannot be even used in the ticket canned replies......

Ohh my, this is supposed to be a business software, and its new prices is supposed to cater higher end customers.

Something a medium developer could add to any software, is complete missing in Hostbill.

This are the quality things I mentioned in other posts. This are very newbie and rookie mistakes, a 500$ software, actually a couple of thousands dollar software (if you count everything is extra now) cannot do what 30$ dollar PHP scripts do...

Shocked. I never complained about this little things before, but since Kris decide this software is worth Gold I think its fine for us to post every single idiotic features that is missing.

And how do you suggest this type of features? You guess it, you can´t!!!! Unless you want to pay 75$ to speak to the CEO and waste your time suggesting it what can make this software better.

Yes, ladies and gentlemen's, you need to pay him to help him make his software better. And you will get a middle finger for that as well.

[Patrick]

yep, i personally did this (not on a mass email) just a single as i wanted to save the template and was rather embarassed to see when looking at the sent email log that it sent the variable itself and did not convert it.  It's so very basic to have it convert variables.  Anyone who understands PHP will know what i'm talking about when i say this is called laziness. 

It's not the end of the world for single emails but if you want to send a mass email it's rendered useless.

[nibb]

When I was 2 months into the Hostbill I found the hard way. And actually send a mass email like that. Because my other software had this, and it was a very cheap one. I never expected hostbill to miss this.

Since then I send one single email to myself before, just for testing how everything will come out. I mean, hostbill makes me working twice as hard for something as mass emailing customers.

I hate this, because it makes emails very impersonal since I need to use "Customer" instead of a real name.

[Patrick]

When I was 2 months into the Hostbill I found the hard way. And actually send a mass email like that. Because my other software had this, and it was a very cheap one. I never expected hostbill to miss this.

Since then I send one single email to myself before, just for testing how everything will come out. I mean, hostbill makes me working twice as hard for something as mass emailing customers.

I hate this, because it makes emails very impersonal since I need to use "Customer" instead of a real name.

Yup, sending an email "Dear customer"... sounds too mass mail, mass advertising.

[tallship]

In this world of technology certain terms have come to pass. First, there was freeware, proprietary (or not) software that was free, and usually not open source.

Then there was shareware, back in the DOS days, which later forked a phenomenon called crippleware, which has many forms now.

Then Microsoft popularized vaporware, which the media ran with everytime Microsoft announced a new version of their OS a year or more before it was released, if  it was even released under that name/version.

And now, kbkp has created FAKEWARE - HostBill is FakeWare LOL!

[Patrick]

In this world of technology certain terms have come to pass. First, there was freeware, proprietary (or not) software that was free, and usually not open source.

Then there was shareware, back in the DOS days, which later forked a phenomenon called crippleware, which has many forms now.

Then Microsoft popularized vaporware, which the media ran with everytime Microsoft announced a new version of their OS a year or more before it was released, if  it was even released under that name/version.

And now, kbkp has created FAKEWARE - HostBill is FakeWare LOL!

lmao

[UCG_Keith]

In this world of technology certain terms have come to pass. First, there was freeware, proprietary (or not) software that was free, and usually not open source.

Then there was shareware, back in the DOS days, which later forked a phenomenon called crippleware, which has many forms now.

Then Microsoft popularized vaporware, which the media ran with everytime Microsoft announced a new version of their OS a year or more before it was released, if  it was even released under that name/version.

And now, kbkp has created FAKEWARE - HostBill is FakeWare LOL!

SPOT ON!

[Nicman]

Hi,

For me, email variables works only for predefined variables, not for custom ones.

Someone with the same error?

Link to petition on bugtracker?

Thank you

Kind regards,

[Nicman]

Link to petition on bugtracker?

https://help.hostbillapp.com/index.php?/bugtracker/bug/&id=501