Resellerclub plugin broken today?

Started by TommyK, April 29, 2015, 02:51:09 PM

TommyK

Did resellerclub change anything today that isn't changed in the hostbill plugin for resellerclub?

Getting this now;

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Error: Required authentication parameter missing
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Something changed the last day or so?

Regards,
Tommy

TommyK

Got this from resellerclub, and it's probably just implemented later than the date in that bulletin;

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As a part of our ongoing system upgrades and security overhauls on our platform, we will make secure connections and API Key Authentication mandatory on all API Calls. Please read this email to understand how you will be impacted by this change

HOW WILL YOU BE IMPACTED?

Starting 6th April, you will be able to transact through your ResellerClub account, only if you use a secure connection (HTTPS) for your API calls. This is to ensure that your information and transaction details are not shared over an unencrypted network.

Effective 6th April 2015, API Calls can only be authenticated using the API Key. You will not be able to authentice API calls using the ResellerClub account password anymore.
It is essential that you implement these changes as API calls made over unsecure HTTP connections or those that authenticate using the ResellerClub account password will fail after 6th April 2015.

Please Note: You will be impacted only if you connect to your ResellerClub account using the API.
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And since there is no way to enter the API key in the plugin/app it is most probably the issue here.

vkeven

Same problem here report the bug and they closed the case without any reply  :P

TommyK

They probably working on it then. Made a bug report as well, actually two since they have at least
two ways of reporting them.  :)

TommyK

Kind of dissappointed that there is still no update from hostbill to fix this.

Domain registration and renewals are at a standstill, pretty serious. I'm happy I only have 100 domains.

BRJP

Kind regards,
Bradley Porter
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Find out more about SaneChoice Services at: https://www.sanechoice.cloud/

TommyK

Quote from: BRJP on June 06, 2015, 02:50:50 PM
Hi,

Did KBKP ever fix this issue?
Yes, they did. However, they weren't amazingly fast fixing it.  Problem occurred at  April 29th, update was released May 4th and only as a download from a link in a mail they sent out, which I refused to install before I knew that the download source was legit which added another 3-4 days before I was able to install the updates.

I'm happy I don't have a few thousand domains, that would have been a catastrophe.

BRJP

Good news that its (finally) fixed!
Kind regards,
Bradley Porter
--------------------
Find out more about SaneChoice Services at: https://www.sanechoice.cloud/

TommyK

#8
New error today;

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19:17 Module (ResellerClub): state=State is invalid., address1=Address1 is invalid., stateid=State is invalid, city=City is invalid.
19:17 error_during_registration
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Is there any way to see if there is an api call at all? Resellerclub is asking for more info.

Anyone else have problem? This happened today, yesterday domains got registered successfully.

EDIT: Just to add, this didn't work before the last update, nore after.

TommyK

Ok, found out that it was due to the fields containing ÅÄÖ. It have been working fine up till now, so there is probably something changed with resellerclub again.

I did check this box even before I tried changing the customers info, but it didn't help. Might be that the box have to be checked before the order is made.
http://glui.me/?i=4lx8t5kc72fbkog/2015-06-10_at_19.51.png/

Will see next order.  :)

BRJP

Hoe did the next order go?  Any success?
Kind regards,
Bradley Porter
--------------------
Find out more about SaneChoice Services at: https://www.sanechoice.cloud/

TommyK