Upgrade Issues

[harbirghai]

Hi

In the Hostbill Upgrade Patch release this friday, 14 November, the package does not update.
Instead, it gives the update faliuure. The system logs say this -

PHP [User Error]: Smarty error: [in /home/clientsp/public_html/includes/modules/Hosting/proxmox/templates/clientarea/console.tpl line 25]: syntax error: unrecognized tag: $console['asset'] (Smarty_Compiler.class.php, line 446) IN includes/libs/smarty/Smarty.class.php(1100)

Anyone faced the issue and any workaround?

Regards,
Harbir Ghai

[BRJP]

When I use the auto-upgrade feature, I have a different error:

Unable to extract archive file /var/www/vhosts/mydomain.com/httpdocs/theportal/hostbill_version2014-11-14.zip

When I look at the back-end, its not even downloading the new version.  It aborts the auto-upgrade and VERY quickly and I think the problem is it cannot download the new version. 

Anyone have the same issue with auto-upgrade?

[Datacenter1]

I had the same problem with the latest update so  I went for a semi-manual update :

Download the zip from hostbillapp.com
Unzip and ftp to server, after that, the automatic upgrade start working again
I guess the error is not in the latest update but in the previous release

Also check hostbill directory permission and ownership

[harbirghai]

Had the same issue with the auto upgrade.

The update failed message prompts within no time.

[Verdantphils]

Same issue, auto upgrade failed.  Manually downloaded the zip file and applied.  That worked and auto upgrade works after that.

[dark9]

Had the same issue. Then manually upgraded, but now I get error when someone tries to order a domain hosting account:

PHP [User Warning]: Smarty error: unable to read resource: "ajax.checkdomain.tpl" IN includes/libs/smarty/Smarty.class.php(1100)

Everyone check your ordering system! Any ideas what could be wrong?

[BRJP]

I upgraded to the next version (14-11-14) but still have the issue.  I am now manually upgrading to the 21-11-14 version to see if this works.