Disable client email modification

Nicman · August 30, 2014, 08:46:54 AM

Hi,

Is possible to disable this function for clients?

Thank you.

Kind regards,

BRJP · August 30, 2014, 03:43:37 PM

Just to be totally clear, you want to disable the email that a client receives after he/she changes their account email address? Is that right?

Nicman · August 30, 2014, 03:46:20 PM

Nopes... I want to disable the ability for clients to modify their main email address for notification and access. And request them to open a ticket to modify it.

Thank you.

BRJP · August 30, 2014, 03:56:04 PM

Go into HostBill Admin then...

Clients --> Registration Fields --> Email Address --> Edit --> Advanced.

Then un-tick 'Editable'. See screenshot for ease.

Nicman · August 30, 2014, 04:01:46 PM

Hi BRJP,

At my hostbill install that option isn't editable:

http://awesomescreenshot.com/0233ehq552

Should I edit it directly on DB?

Thank you.

Kind regards,

BRJP · August 30, 2014, 04:05:53 PM

How strange - I cannot understand why that is locked.

What version of HostBill are you running?

Nicman · August 30, 2014, 04:08:22 PM

Hi BRJP,

Last version...

Could it be because i added them with the premade fields?

Thank you.

BRJP · August 30, 2014, 04:12:51 PM

I don't know. The reason being is that you cannot even delete that field. In my version, I can edit but cannot delete. I HAVE to have this field in the Client Registration.

This must be a database setting that makes this locked for editing but racking my brains to think why I have this options and you don't for a default addition.