Author Topic: cPanel "Login to server unsuccessful "  (Read 356 times)

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Offline andika

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cPanel "Login to server unsuccessful "
« on: March 26, 2019, 12:06:52 PM »
Hello,

I just activated cPanel2 plugin and filled all the credentials, I double check it several times, all data is filled with correct data, I even stopped firewall on both servers. When test connection I get   ' Login to server unsuccessful '.  system log says nothing about this error, where can I find a deeper log with this error, I need to check what cause this.

Offline d4f

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Re: cPanel "Login to server unsuccessful "
« Reply #1 on: March 27, 2019, 12:05:32 PM »
Please make sure that:
- you filled in both hostname and IP
- Username is set to "root"
- You use API token and not access hash, and that token has all privileges
- Secure is ticked

Offline andika

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Re: cPanel "Login to server unsuccessful "
« Reply #2 on: March 28, 2019, 09:09:18 AM »
Please make sure that:
- you filled in both hostname and IP
- Username is set to "root"
- You use API token and not access hash, and that token has all privileges
- Secure is ticked

Everything is set as you said, its getting me crazy, I need to find out the error log for clear explanation, I don't understand why it fails.

Offline d4f

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Re: cPanel "Login to server unsuccessful "
« Reply #3 on: March 29, 2019, 05:46:58 AM »
The only logs Hostbill has in this regard is Extras -> System logs, especially "API usage log". However it usually is not very helpful.

Offline Factor

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Re: cPanel "Login to server unsuccessful "
« Reply #4 on: April 03, 2019, 02:24:00 PM »
Andrew

Did you get this sorted?
Thanks,
The Factor

Offline boka003

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Re: cPanel "Login to server unsuccessful "
« Reply #5 on: June 11, 2019, 09:55:58 AM »
Hello,

Did anyone find solution for this?

I have update my cpanel and cpanel2 modules (download new modules, and upload it to modules/hosting folder).
But still i have error,  Error: Login to server unsuccessful



Offline d4f

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Re: cPanel "Login to server unsuccessful "
« Reply #6 on: June 14, 2019, 07:31:10 AM »
Can you see any activity or error message in the cPanel log files?
https://documentation.cpanel.net/display/CKB/The+cPanel+Log+Files

Offline boka003

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Re: cPanel "Login to server unsuccessful "
« Reply #7 on: June 14, 2019, 07:40:36 AM »
Can you see any activity or error message in the cPanel log files?
https://documentation.cpanel.net/display/CKB/The+cPanel+Log+Files


Hi,

I using reseller for cpanel hosting, i do not have full acces.

Offline boka003

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Re: cPanel "Login to server unsuccessful "
« Reply #8 on: June 17, 2019, 09:22:43 AM »
Here is error that i have when i try to create hosting on cpanel module: http://prntscr.com/o2wawt

Offline d4f

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Re: cPanel "Login to server unsuccessful "
« Reply #9 on: June 21, 2019, 06:33:23 AM »
You should have a full error description in the log files in your admin panel after this message appeared.

Offline boka003

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Re: cPanel "Login to server unsuccessful "
« Reply #10 on: June 21, 2019, 06:46:10 AM »
Hi, thanks for reply

In error logs i have just this messages: http://prntscr.com/o4sz3v