cPanel "Login to server unsuccessful "

[andika]

Hello,

I just activated cPanel2 plugin and filled all the credentials, I double check it several times, all data is filled with correct data, I even stopped firewall on both servers. When test connection I get   ' Login to server unsuccessful '.  system log says nothing about this error, where can I find a deeper log with this error, I need to check what cause this.

[d4f]

Please make sure that:
- you filled in both hostname and IP
- Username is set to "root"
- You use API token and not access hash, and that token has all privileges
- Secure is ticked

[andika]

Please make sure that:
- you filled in both hostname and IP
- Username is set to "root"
- You use API token and not access hash, and that token has all privileges
- Secure is ticked

Everything is set as you said, its getting me crazy, I need to find out the error log for clear explanation, I don't understand why it fails.

[d4f]

The only logs Hostbill has in this regard is Extras -> System logs, especially "API usage log". However it usually is not very helpful.

[Factor]

Andrew

Did you get this sorted?

[boka003]

Hello,

Did anyone find solution for this?

I have update my cpanel and cpanel2 modules (download new modules, and upload it to modules/hosting folder).
But still i have error,  Error: Login to server unsuccessful

[d4f]

Can you see any activity or error message in the cPanel log files?
https://documentation.cpanel.net/display/CKB/The+cPanel+Log+Files

[boka003]

Can you see any activity or error message in the cPanel log files?
https://documentation.cpanel.net/display/CKB/The+cPanel+Log+Files

Hi,

I using reseller for cpanel hosting, i do not have full acces.

[boka003]

Here is error that i have when i try to create hosting on cpanel module: http://prntscr.com/o2wawt

[d4f]

You should have a full error description in the log files in your admin panel after this message appeared.

[boka003]

Hi, thanks for reply

In error logs i have just this messages: http://prntscr.com/o4sz3v