Author Topic: Cost increase not passing on in PayPal?  (Read 68 times)

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Offline Fusionhost

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Cost increase not passing on in PayPal?
« on: July 17, 2018, 06:41:12 PM »
Hi,

I was wondering if anyone knew how to increase the monthly PayPal fee?

I increased our prices this year because almost all of our suppliers increased there's last year.

But, we can't seem to increase our customer price within Hostbill/PayPal.

Any ideas?

Thanks
fusionhost - www.fusionhost.co.uk
Leading student web host provider utilising SSD cloud platforms

Offline Fusionhost

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Re: Cost increase not passing on in PayPal?
« Reply #1 on: July 24, 2018, 08:07:22 PM »
Does no one know how to force through a price increase?

PayPal mainly.
fusionhost - www.fusionhost.co.uk
Leading student web host provider utilising SSD cloud platforms

Offline whfpro

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Offline Fusionhost

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Re: Cost increase not passing on in PayPal?
« Reply #3 on: August 08, 2018, 06:59:12 PM »
That's not what I'm after.

Product A has had a price increase for example - £4.99 > £7.99.

But Hostbill/PayPal has not increased the price in PayPal.
fusionhost - www.fusionhost.co.uk
Leading student web host provider utilising SSD cloud platforms

Offline d4f

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Re: Cost increase not passing on in PayPal?
« Reply #4 on: August 12, 2018, 12:19:31 PM »
You mean your existing customers are not paying the new price? That is "normal" in Hostbill, every single service instance has it's own price. You can't mass update from the admin panel, but doing so through an SQL query is simple enough.

Offline Fusionhost

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Re: Cost increase not passing on in PayPal?
« Reply #5 on: August 19, 2018, 10:12:36 AM »
That's annoying. I've reported it as a bug.

Where am I looking? To do that?

Thanks.
fusionhost - www.fusionhost.co.uk
Leading student web host provider utilising SSD cloud platforms