Does anyone here use: GoCardless or Xero?

Started by Fusionhost, May 15, 2018, 08:55:18 PM

Fusionhost

Hi,

Does anyone here use either GoCardless or Xero and have you got them working?

We cannot get either working and we are not getting much/any support/feedback from Hostbill.

Anyone?

Thanks.
fusionhost - www.fusionhost.co.uk
Leading British Cloud Web Hosting Provider

BRJP

We failed to get a few gateways working.  HostBill does not have much success in that area. 

Sorry to hear you are having trouble - perhaps another community member can chime in.......
Kind regards,
Bradley Porter
--------------------
Find out more about SaneChoice Services at: https://www.sanechoice.cloud/

Fusionhost

Here's hoping.

GoCardless investigated and confirmed it was a Hostbill issue. But, it's like pulling teeth trying to get Hostbill to fix/update their wiki.
fusionhost - www.fusionhost.co.uk
Leading British Cloud Web Hosting Provider

BRJP

Yes - it is a bit frustrating. 

You seem to have a quite a few issues and nags - have you considered looking at alternative solutions?
Kind regards,
Bradley Porter
--------------------
Find out more about SaneChoice Services at: https://www.sanechoice.cloud/

Fusionhost

fusionhost - www.fusionhost.co.uk
Leading British Cloud Web Hosting Provider

d4f

Getting feedback from Hostbill? Sorry I nearly fell off the chair laughing here  ;)
I haven't worked with that payment provider but through the logs you should be able to see if the callback works correctly and go on from there. 
I don't know how GoCardless handle stuff, but on a custom payment provider I built, it was not Hostbill but rather PHP causing weird issues by cutting off GET parameters where it considers the value to be too long...