Author Topic: Introduce yourselves!  (Read 3607 times)

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Offline tallship

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Introduce yourselves!
« on: May 15, 2013, 10:40:35 AM »
Hi,

Glad I made it over here. I'm hoping that this community will be three things that can be generally considered as a reliable place for:

1.) Getting help from other HostBill users :) Of course ;)

2.) Being a place where I can help other users. With respect to HostBill itself, I'm looking forward to continuing my long standing reputation for providing free support to other community members at places like LQ, several LUG lists, DaniWeb, and a whole bunch of other places. Generally, when I hit a wall, and someone helps me, I convert that process into a HowTo, Mini-HowTo, or cookbook style tutorial, post it as an article on one of my websites, or the wiki, forum or other resources for that software. Like several Drupal articles, and CLH tutorials, and most recently, a tutorial for the OMV community resulting from an comical little issue I ran across at a client site when dealing w/ESXi 4 and disk sizes.

3.) A place for me to be found by others, when and if it is time to enjoin a criminal or class action suit if turns out that the publisher HostBill really does need a spanking. What does this mean? Well, here was my most recent post there as of writing this introduction of myself here: http://forum.hostbillapp.com/showthread.php?11661-Pricing-increase/page9 - Let's hope it doesn't come to any of that, and the developer/owner of the company currently behind the development of HostBill pulls his head out, but let's not forget that the whole reason for the genesis of these forums here really and actually stems from threads like that.

Like the gate guard at Universal Studios says at the beginning of that movie, "Joe Dirt", "Don't church it up son. It's Dirt! Not Diertay!".

Openness and above all else, Honesty, is what will determine whether these forums will stand the test of time or even their infancy; because were it not for shoddy support and questionable legal practices by the developer of HostBill, this forum would never have needed to exist in the first place.

So it seems like this is a sound install, and a good domain name to host this project on. I'm optimistic the community won't have to move elsewhere because of any loyalty or collusion on the part of any list admins or mods here with kbkp software - this forum doesn't belong to that company - it belongs (or should, and states as it's mission purpose as such) to the HostBill user community... So let's all be sure to be loyal to each other in that category here, and we'll all be Bill and Ted Excellent, and we can haz cheezburgerz :)

Okay then, now that we've got that out of the way, it's time to talk about me!

I'm a small hosting provider of virtualization solutions where most of my staff and machinery operate from my private datacenter on the 28th floor of the One Wilshire building in downtown Los Angeles - said to be the world's most densely interconnected building, but certainly the central point of all Internet connectivity in the Pacific Rim and western United States. For a while I was a WISP providing Internet Connnectivity in the high desert valleys between Big Bear and Twentynine Palms. Now I'm home again in the place along the beaches where I grew up.

NorthTech Computer was founded in 1985 when I resigned my postition as the ADP Coordinator for the Office of the Comptroller with the United States Dept. of Defense, after working as one of the many team members who migrated all of you from NCP to IPv4 in 1983, and then rolled out DNS in 1985. Now I like to enjoy watching my 16 (soon to be 17 in June) daughter grow up while attending my old high school less than a mile from the beaches here in the South Bay of L.A.

I began my carreer in this industry when I was still a boy  in high school myself in 1977, as a BASIC and COBOL programmer.

I'm a proud amateur radio licensee. My call is kd6ncg.

I've operated both public and private TLD registries and managed and/or deployed registrar operations for a few as well, was instrumental in successfully getting some of my client's TLDs into the USG Root operated by IANA and the evil ICANN, and  operated a ccTLD too. I didn't like the politics of DNS then and since ICANN came along I don't participate in that process anymore. I like things pure, and so I stick to involving myself in commercial provider operations and stay out of the way of those who want to play in the political arena for little or no gain.



I hope to make a lot of friends here :)
Bradley D. Thornton - Manager Network Services, NorthTech Computer   TEL: +1.310.388.9469 (US) | +44.203.318.2755 (UK) | +61.390.088.072 (AU) | +41.43.508.05.10 (CH)
Registered Linux User #190795 - "Ask Bill why the string in [MS-DOS] function 9 is terminated by a dollar sign. Ask him, because he can't answer. Only I know that." - Dr. Gary Kildall.

Offline Patrick

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Re: Introduce yourselves!
« Reply #1 on: May 15, 2013, 11:02:17 AM »
Nice write up.  Usually i can find time at night time to respond properly.  I'll see what i can write up later tonight but i'm lazy when it comes to typing :)  I even dreaded giving the 2 fixes i provided on these forums but i know people would need/want them so i did.  Nevertheless, nice.
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Insanity: doing the same thing over and over again and expecting different results. - Albert Einstein

Offline tallship

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Re: Introduce yourselves!
« Reply #2 on: May 15, 2013, 01:06:40 PM »
That's okay Patrick, whenever you get a chance :)


I'm feeling the love here already. We've got a good thing going on if we do this right, and since all support was left up to the community anyway, the community might as well be self-organized,  exclusive and independent of the restrictive environment provided by kbkp anyway.


Besides, I like SMF better too!


Kindest regards,
Bradley D. Thornton - Manager Network Services, NorthTech Computer   TEL: +1.310.388.9469 (US) | +44.203.318.2755 (UK) | +61.390.088.072 (AU) | +41.43.508.05.10 (CH)
Registered Linux User #190795 - "Ask Bill why the string in [MS-DOS] function 9 is terminated by a dollar sign. Ask him, because he can't answer. Only I know that." - Dr. Gary Kildall.

Offline Patrick

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Re: Introduce yourselves!
« Reply #3 on: May 15, 2013, 01:51:01 PM »
Yeah a more open community kinda creates far less hostility.  Let's be honest, we're all here for the same reasons.  Essentially we're competitors getting together where we have common interests for the better good.  That in itself is a major feat, since competitors don't usually sit back and have a beer with each other :)

I enjoy a community feel.  It's so damn helpful when you hit a snag, need help and someone may have the answers or simply just to talk since we're not operating stores next to each other.
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Insanity: doing the same thing over and over again and expecting different results. - Albert Einstein

Offline Lawrence

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Re: Introduce yourselves!
« Reply #4 on: May 15, 2013, 04:57:45 PM »
What a writeup! Looks like you've started your company the year I was born, so that would make me as old as your company. :)

Rest assured, this community will be public, open, and moderation limited to only spam and hateful content. Hoping this forum / community serves the entire HostBill community well, and looking forward to your many responses!

There're no secrets here, so welcome to the forums TallShip!
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Offline tallship

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Re: Introduce yourselves!
« Reply #5 on: May 16, 2013, 05:18:04 AM »
What a writeup! Looks like you've started your company the year I was born, so that would make me as old as your company. :)

OMG! Not to change the topic, but I remember when I bought a gun store near a marine base, and I suddenly realized that people were buying guns from me that were born on or after the year I graduated high school. That played on my mind for a while, because we always think of ourselves as twenty-something, and see ourselves differently than other people do when we look in the mirror.

Thanks for the warm welcome and since we all got here basically at the same time I'll extend a warm welcome to you too :)

We're going to do good things here. A real community was indeed lacking at the company forums, and most projects, whether open, semi-open, or closed source, make sure they maintain open community forums driven by the user communities themselves, ClearOS is a pretty good example of that, just to name one of the more prominent subscription based software systems, but yes, it finally feels as if there's a place where people can collaborate and exchange ideas and support freely with each other.

You picked a good domain name too.

Kindest regards,
Bradley D. Thornton - Manager Network Services, NorthTech Computer   TEL: +1.310.388.9469 (US) | +44.203.318.2755 (UK) | +61.390.088.072 (AU) | +41.43.508.05.10 (CH)
Registered Linux User #190795 - "Ask Bill why the string in [MS-DOS] function 9 is terminated by a dollar sign. Ask him, because he can't answer. Only I know that." - Dr. Gary Kildall.

Offline John

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Re: Introduce yourselves!
« Reply #6 on: May 16, 2013, 08:51:56 AM »
Hey everyone! I'm JohnM over at the HostBill forums!
John McCarthy
inertianetworks.com
john@inertianetworks.com

Offline tallship

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Re: Introduce yourselves!
« Reply #7 on: May 16, 2013, 09:42:04 AM »
Welcome @InertiaNetworks-John!

We're very glad to have you as part of our HostBillForums.com community. Take some time and look around, feel free to offer up any suggestions you may come up with and if you have any questions the community can help you with, or have insightful solutions or tweaks you can share, by all means, please do.

We're just getting started here, and this is a friendly place were we can all seek to benefit from the knowledge of other industry professionals sharing the same goals and obstacles in this growth market!

If you have any funny anecdotes or stories about nightmare users you've had to deal with that's also fun gossip we can all appreciate around the water cooler too :)

Kindest regards,
Bradley D. Thornton - Manager Network Services, NorthTech Computer   TEL: +1.310.388.9469 (US) | +44.203.318.2755 (UK) | +61.390.088.072 (AU) | +41.43.508.05.10 (CH)
Registered Linux User #190795 - "Ask Bill why the string in [MS-DOS] function 9 is terminated by a dollar sign. Ask him, because he can't answer. Only I know that." - Dr. Gary Kildall.

Offline Lawrence

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Re: Introduce yourselves!
« Reply #8 on: May 16, 2013, 02:58:52 PM »
Hey everyone! I'm JohnM over at the HostBill forums!

Welcome to the forums JohnM!

We're going to do good things here. A real community was indeed lacking at the company forums, and most projects, whether open, semi-open, or closed source, make sure they maintain open community forums driven by the user communities themselves, ClearOS is a pretty good example of that, just to name one of the more prominent subscription based software systems, but yes, it finally feels as if there's a place where people can collaborate and exchange ideas and support freely with each other.

You picked a good domain name too.

Kindest regards,

Hopefully these forums encourage a more humble, and open community. There won't be any hidden boards or blackouts here.

I was actually shocked the domain was available!
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Offline TeleMagic

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Re: Introduce yourselves!
« Reply #9 on: May 17, 2013, 07:40:28 PM »
Hi Guys

My name is Joe

My company TeleMagic is a UK based company specialising in IT and Telecoms systems. We are about to launch a VPS and general hosting offering combined with our Telecoms products. After a brief encounter with WHMCS found it didnt really offer what we wanted and found Hostbill. It seemed to have a lot more features and looked so much better I cancelled WHMCS and bought a license.

I still love the system but the bugs drive me nuts! After finally seeming to get the Proxmox module working it seems to have died again which is frustrating.

I am now stuck wondering if I should continue with Hostbill or go back to WHMCS expecially in the light of the fact we are looking to integrate out VOIP billing sytsem so customers have a single portal but this will require a lot of work and wondering if it is safe to put that effort into a Hostbill module.

Anyway love the new forums and hope Hostbill stabalises and moves forward.

One note of irony that hasnt faild to be noted is the launch of the new bug tracjing module in todays release of updates, ironic that we now have a module but no feature on the hostbill site. Thought I suspect Lawrances comments somewhere else about bug tracking might have been referring to this!

Regards

Offline TeleMagic

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Re: Introduce yourselves!
« Reply #10 on: May 17, 2013, 07:46:19 PM »
Ok now I feel slightly daft. Having further looked through the forum I see the bug tracker has also been launched for Hostbill. Well done this is definstly a step in the right direction.

Regards

Offline Lawrence

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Re: Introduce yourselves!
« Reply #11 on: May 17, 2013, 11:54:12 PM »
One note of irony that hasnt faild to be noted is the launch of the new bug tracjing module in todays release of updates, ironic that we now have a module but no feature on the hostbill site. Thought I suspect Lawrances comments somewhere else about bug tracking might have been referring to this!

Quote
Edit - Removed, quoted what I said below by accident!

Correct, there're some things I just can't say upfront, so I can only tell people to "Look forward" to something. I have to respect a company's upcoming features, and that "Surprise" / "Wow" factor. :)

Welcome to the forums Joe!
« Last Edit: May 18, 2013, 10:33:19 PM by Lawrence »
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Offline tallship

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Re: Introduce yourselves!
« Reply #12 on: May 18, 2013, 08:05:16 AM »
@TeleMagic, Hi Joe!

Glad to have you here :)

BTW, are you part of the same Telemagic line of products - the world's first CRM - invented by Mike Mc Aftery of PAL fame? I remember that app fondly, which gave rise to GoldMine and Act and others along the way to the full blown open source CRMs and ERP systems we have now.

Anyway, I hope you like it here and find this grass-roots community based effort an asset to your business. Welcome!

Kindest regards, 
Bradley D. Thornton - Manager Network Services, NorthTech Computer   TEL: +1.310.388.9469 (US) | +44.203.318.2755 (UK) | +61.390.088.072 (AU) | +41.43.508.05.10 (CH)
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Offline thetrusteeco

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Re: Introduce yourselves!
« Reply #13 on: May 20, 2013, 04:04:26 AM »
Hi all,

I'm a South African & Canadian.  Not much I can actually tell about my professional background, too many non-disclosure documents.  Have a beer with me and I'll tell you some stories from the cowboy-days of the .COM boom!  But not in public; don't need the law-suits, and don't break my agreements.  Suffice it to say I've work for several of the largest telecoms in the US, Canada, and UK, doing some very strange stuff (at least it seems strange to me, unfortunately I cannot go into details).  A lot had to do with fraud protection and avoiding lawsuits; on the money-end not the tech-end.  Although sometimes I wondered how my employers got away with what they were doing.  Currently I own/operate a couple small Hosting / Domain registration companies, and am involved with a local environmental NGO.

I am not here to bash Kris.  I chose to keep his software after finding 50+ bugs in the first 2 weeks instead of getting the refund he offered because it has potential.  He needs to get help on the biz end of his company, because that's not his thing.  I hope this happens soon, because I am very disappointed with the 2 year old unresolved bug-reports.  I am seriously disappointed!

I am here hoping this will become a community like WHMCS has.  I actually have more faith in Kris than Chris.  I run 2 WHMCS sites because of the modder community.  (Yes I run HostBill too.)  We need that modder community here, well actually, no, we need it on the official site, but here will have to do.

I hope this site leads to a KBKP-Owners Group cooperation agreement of some kind.  If we do more of the communication-stuff Kris doesn't have time/skills for, like polling people for which new features they need, and coordinate development with 3rd Party developers, then he can focus on the bugs.  (Please, Kris, if you read this, focus on the bugs and your software becomes much more valuable. More apps with bugs makes your software less valuable to the [want-to-be-but-really-can't]-user.)

I'm glad you guys set this forum up, because WHT doesn't seem to like me.  The last account setup there was blocked after 2 posts, and neither was against the TOS (there wasn't even a reason given).  Either someone there thinks I'm someone else, or worse, they know who I am, and are holding a grudge for some reason!  Anyway I setup another account to post a suggestion for Kris after I saw the HB Forum was gone, and then the WHT moderator closed the thread.  HA HA probably next time I go back my account will be closed without reason.  Anyway if you want to know my perspective on HostBill/KBKP/Kris it's in Post 199 of this forum started by Tallship (don't see a reason to re-post it here, it's already said.) Please, no flaming, we each have our opinion. If Kris and Chris don't get their business' straightened out I'll probably be headed towards Blesta.
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Offline tallship

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Re: Introduce yourselves!
« Reply #14 on: May 20, 2013, 02:36:39 PM »
@thetrusteeco,

Welcome! And thanks especially for the devel resources you posted here. I already got myself the Gtalk module and will be checking that out soon.

I certainly understand what you're talking about wrt WHT. That's always been a somewhat clickish, and bizarre place, where even many of the high-placed powers that be there SPAM topic threads w/OT one liners just to up their posting points or get their sigs out there.

Kind of frustrating since you would think they could at least offer some sort of contributory substance. Not only that, but they also have the rude habit of arbitrarily closing popular discussions abruptly when it suits them. So if someone there's got a grudge against you personally it's no stretch of the imagination to deduce that the reason your accounts are being closed is due to some kind of "Passive-Aggressive Cowardice", on the part of a well placed mod there.

Lawrence has assured everyone here that such will not be the case, and I believe him. He might be a bit more optimistic and forgiving than me when it comes to kbkp software, but thats really good too because someone needs to believe. Me? I just want it to work LOL!

Hopefully, with the concerted efforts of those who participate here, we can collectively develop maps for work-arounds and solutions, including aspects of the HostBill software that we just need to avoid using due to known show stoppers, etc., and get on with the business of using the parts that make it the reason we chose to incorporate it into our infrastructure.

Once again, welcome, and thank you so much for the devel resources (and if you could alert those guys that many of us here are looking forward to a mutually rewarding relationship running and recommending their products, that would be fantastic too!).

Kindest regards, 
Bradley D. Thornton - Manager Network Services, NorthTech Computer   TEL: +1.310.388.9469 (US) | +44.203.318.2755 (UK) | +61.390.088.072 (AU) | +41.43.508.05.10 (CH)
Registered Linux User #190795 - "Ask Bill why the string in [MS-DOS] function 9 is terminated by a dollar sign. Ask him, because he can't answer. Only I know that." - Dr. Gary Kildall.