Author Topic: Problem: Hostbill does not send emails to clients and staff  (Read 186 times)

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Offline mlg

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Problem: Hostbill does not send emails to clients and staff
« on: December 01, 2017, 05:22:12 AM »
Hello,
After an update of November 14, 2017, the system stopped sending emails to customers and staff on a new order. When I try to create a new order through the admin panel, there are no problems, all emails are sent. When I place my order through the client portal, HostBill does not even attempt to send an email. All this is visible in the "queue" and "sent emails" logs.

Has anyone ever encountered a similar problem? Would you give an opinion?

Offline d4f

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Re: Problem: Hostbill does not send emails to clients and staff
« Reply #1 on: December 05, 2017, 04:16:48 AM »
Apparently that was a Hostbill bug. Changelog says:
Quote
[Orders] Fixed: New orders do not send out email notifications

Offline mlg

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Re: Problem: Hostbill does not send emails to clients and staff
« Reply #2 on: December 08, 2017, 02:38:53 AM »
Yes, we notice this in the new version and made an update. Thank you!