Reset Password returns an empty newpass

[hdev]

Hi,

Recently we have a problem in the email template with the new password generated for the client (reset password), this is the result of {debug}

Code Select Expand


...
{$newpass} => ""
{$newpassword} => ""
...

In the email template, we use {$newpass} , but according to {debug} it seems like it's not generated in the first place.

Thank you

[d4f]

I can't reproduce your issue with the newest Hostbill update installed.
The variable $newpassword fills in correctly for me

[hdev]

Hi,

Thanks for your reply, we installed the last update last week, It seems like it works great on a different server as we tested. Does this functionality depend on some Apache / PHP configuration?

Best,

[d4f]

No special requirements I am aware of. As long as it doesn't complain in the admin dashboard you should be fine.
Which PHP version and modules are you using? Does it show any error logs? Compare to your other server if possible

[hdev]

Thank you again for your reply, it doesn't show any errors on the admin dashboard. We are using PHP 5.6.3

Besides, We even reinstalled hosbill, and the problem persists.

[sysbitnet]

Hello Guys

And of end are you fix this problem ?

Thx