clientarea login error

[ethaniel86]

getting this error while click on clientarea login button

+++
Uh oh! Something went wrong ...
Our billing system encountered an temporary error .
Please try to perform last action again. If error persists let us know, we will do our best to fix it.
+++

Can't find any errors from log. 

[BRJP]

Are there any more details? 

Was this after an upgrade or post a new installation?

I assume the error is not logged in the Admin Panel?

[ethaniel86]

thanks for the clue. have not check the detailed error in HB logs

I have disabled problematic plugin and it works. 

[BRJP]

Excellent - glad to be of service!

[Fusionhost]

getting this error while click on clientarea login button

+++
Uh oh! Something went wrong ...
Our billing system encountered an temporary error .
Please try to perform last action again. If error persists let us know, we will do our best to fix it.
+++

Can't find any errors from log. 

Hi,

What plugin caused this error? The same statement has appeared on mine since the last upgrade!

[hbillclient]

Hi,

This could also be triggered by invalid code in the client templates. If you have customized any code within your templates, just go through to see if everything is in place. Also check if any custom validation plugins/code used during login are working fine and is compatible with the current hostbill version.

**It also might be a simple case of another hostbill bug messing up things since your last upgrade.

Thanks.

[Fusionhost]

Hi,

This could also be triggered by invalid code in the client templates. If you have customized any code within your templates, just go through to see if everything is in place. Also check if any custom validation plugins/code used during login are working fine and is compatible with the current hostbill version.

**It also might be a simple case of another hostbill bug messing up things since your last upgrade.

Thanks.

Could be, but we only made changes to the  colours for that reason.

Error Log:

Hi,

I think it is to do with the MySQL version:


Date   Type   Error
15/01/2016 03:51:29   Exception   
Exception: You have an error in your SQL syntax; check the manual that corresponds to your MariaDB server version for the right syntax to use near ':"85" AND ( status='Active' OR status='Expired' ) AND DATEDIFF( expires, NOW()) ' at line 2 IN ****/hbf/libs/pdo/class.pdostatement_mysql.php(374), stack trace:
#0 /****/hbf/libs/pdo/class.pdostatement_mysql.php(374): PDOStatement_mysql::__setErrors()
#1 ****/hbf/libs/pdo/class.pdostatement_mysql.php(379): PDOStatement_mysql->__setErrors()
#2 ****/hbf/libs/pdo/class.pdostatement_mysql.php(161): PDOStatement_mysql->__uquery()
#3 ****/includes/modules/Site/clientarea/models/class.clientarea_model.php(1984): PDOStatement_mysql->execute()
#4 ****/includes/modules/Site/clientarea/user/class.clientarea_controller.php(1218): Clientarea_Model->getExpiringDomains()
#5 ****/hbf/core/class.controller.php(258): clientarea_Controller->beforeCall()
#6 ****/hbf/core/types/class.user_frontcontroller.php(126): Controller::dispatchControl()
#7 ****/hbf/core/class.frontcontroller.php(130): User_FrontController::dispatch()
#8 ****/hbf/core/class.frontcontroller.php(110): FrontController->handleRequest()
#9 ****/index.php(21): FrontController::init()
#10 {main}

---------

**** = full directory

What versions of Hostbill, PHP, MySQL etc is everyone using? PM me if you'd rather not publicly announce it

Thanks for your help so far

[andika]

I got the same error on client area, e


error log:

PHP [Core Error]: includes/types/class.gogetsslcert.php


How to fix it?