Custom Client Pricing

[jeffrey404]

We have customers who have the same services but different pricing for the services, such as bandwidth and overages. I am not seeing where we can change the cost of overages on the customer. So for example:

Customer A:
100Mb bandwidth commit.
Overages are $10/mbit on 95th

Customer B:
100Mb bandwidth commit.
Overages are $15/mbit on 95th

How would we setup that up for our clients?

Thanks,

Jeff

[Lawrence]

That is a tricky one. I know we can set custom prices on a per-product basis, but I can't for the life of me find anywhere to update components pricing or bandwidth pricing. I've never noticed this.

Anyone know? I'd like to know if this is possible as well.

[jeffrey404]

Yea,

It has me stumped. We need the ability to bill different overages on a per customer basis. The only other way I see it is to create an individual package per customer with the different pricing. I do not want to do that.

[Lawrence]

- lawrencewright.co/clients/cart/file-services/

1. Click on Standard File Delivery Service.
2. Select a tier.
3. Drag the slider.

Is that something you'd consider doing? I can tell you how I did that, but it's a bit messy.

What you're saying would make this particular service much easier to work with. Unfortunately I had to resort to a couple of tweaks in the order form.

[enddo]

The only other way I see it is to create an individual package per customer with the different pricing. I do not want to do that.

Actually not. I haven't tried that but if you are not increasing price you can create separate discount promotion codes for every customer.
So you have standart price but give different prices with promotion coded fix discount option.

[Lawrence]

There's also discount tiers now. I forgot about those, it's in the client groups section. You can assign a percentage off based on the client group.

[jeffrey404]

Hmm.. Might have to see about it. The problem is that we have pricing all over the place for clients (and a large amount of them). Ubersmith made this easy to do, guess we have to evaluate our options.

[tallship]

There's also discount tiers now. I forgot about those, it's in the client groups section. You can assign a percentage off based on the client group.

That is a tricky one. I know we can set custom prices on a per-product basis, but I can't for the life of me find anywhere to update components pricing or bandwidth pricing. I've never noticed this.

Anyone know? I'd like to know if this is possible as well.

What I do for managed customers is to create a fresh order page and set it to hidden. Then send the invoice which deploys after they pay, or simply activate it and then send the invoice (which shows it as overdue, but they're expecting the invoice anyway at this point).

This also works for the same customer too with multiple service accounts, since one might have CPU cores at 2.xGHz and another at 3.xGHz, for example. In neither case is the service identical to the system, since the billing is different, and only in the second case is the actual service delivered not the same, to coincide with the billing.

I haven't tried the tiered approach for self-managed customers, but that appears to be a good solution if it works okay.