solusvm + hostbill won't synchronize

Started by netcloud, July 06, 2014, 11:37:14 PM

netcloud

I can create VMs with hostbill to solusvm, however when I try to manage VMs through solusvm I get a redirect loop.  Solusvm support couldn't figure out the problem.

The webpage at https://portal.xxxxxxx.com/clientarea/services/&service=365&vpsdo=vmdetails&vpsid= has resulted in too many redirects. Clearing your cookies for this site or allowing third-party cookies may fix the problem. If not, it is possibly a server configuration issue and not a problem with your computer.
Learn more about this problem.
Error code: ERR_TOO_MANY_REDIRECTS

also through the admin area, when I view virtual machines under the client it says "Missing or invalid VPS ID" and allows me to synchronize but doesn't stayed synchronized.

Thanks in advance

Enterprisevpssolutions

What version of hostbill are you running? Have you tried clearing out your cache in template_c folder for hostbill or maybe your browser cache?
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netcloud

Quote from: Enterprisevpssolutions on July 07, 2014, 10:05:37 AM
What version of hostbill are you running? Have you tried clearing out your cache in template_c folder for hostbill or maybe your browser cache?

Hi, running latest version 2014-07-04:2014

I just cleared template_c folder, and yes my browser cache also.  I tried few different PCs and browsers with same result, strange thing is the VPS is not syncing in hb admin area on solusvm VMs, but everything works fine with onapp.

Thanks