Need help regarding Auto Upgrade failure

[Didit-Dwianto]

Greetings and Hello ...

So, i was purchased HostBill license last year, and when i want to perform auto-uprage, it fails and display this message :



I have done this things already :

• checked my php.ini and change memory limit to 512MB
• makesure mkdir, copy, chown, etc is not disabled on php.ini
• change ownership to all hostbill files to apache:apache
• restart server to make sure fresh resource is available during auto-upgrade

But the problem still exist.
Any suggestion for this problem?

Big Thank You in advance.

Kind Regards,

Didit Dwianto
- Indonesia -

[lowprofile]

Are you using a controlpanel on the server? If yes, which one?

[Didit-Dwianto]

Hmm, i'm not sure what to answer, so far this is a relatively clean instalation with no plugins installed, still on Development goal.

Activated Plugins are :

• HostBilll Extras
• Hostbill Auto-Upgrade
• Image Uploader for Orderpages
• Bank Transfer
• Enom Registrar
• Hosting - Manual Dedicated
• Hosting - Manual VPS

This is an install on a RedHat 6 server, no control panel as far as i know.

Hope this helps.

[lowprofile]

It seems like there is some permissions issue.
Install suPHP on your server, so hostbill can run with proper permissions and ownership.

[BRJP]

Hi,

How is PHP being run on your server?  Via Apache?  FastCGI?  CGI?