Cart checkout error on all products

Started by fizzyjoe908, December 09, 2013, 12:46:58 AM

fizzyjoe908

After the upgrade to version 2013-12-06:2013 of Hostbill, my order page stops working.

Client theme: nextgen_clean
Order page theme: wizard_comparetable

After choosing the product someone wants and configuring the options (hostname, OS, etc.) the buyer clicks the "Checkout" button. However, when clicked, this error appears: http://d.pr/i/kOUq

The products and order pages worked before this update and a domain isn't usually required to buy the product. All products are affected by this and are configured to be dedicated servers. Has anyone found a fix for this? It is rather critical as it is currently not possible to order from the website. They must all be done manually from the admin area.

nldaniel

#1
we just upgraded because we needed the OnAPP 3.1 support, we now have broken order forms as above (customised nextgen theme)

  :o >:( :-\

*edit*
think we've solved it, make sure new files they've added are present in the client theme -

templates/[theme]/cart.tpl
templates/[theme]/menus/menu.cart.tpl

ended up missing these in the diff analysis of templates

DeLeTe Me

#2
Thanks so much nldaniel, you saved my day :)

Datacenter1

in modernpanel both files are there but keeps failing, even without any customization

Any ideas?

Datacenter1

Quote from: Datacenter1 on December 09, 2013, 06:48:56 PM
in modernpanel both files are there but keeps failing, even without any customization

Any ideas?

Ok probably my error is not the same but according to logs, started with with  the last friday upgrade

hostbill logs show PHP [Error]: Call to undefined method Cart_Model::getProductConfigFields() IN includes/types/server/cart.php(143)

fizzyjoe908

This issue is fixed with today's update.

Datacenter1

I applied today's update and I still having errors with moderpanel and dedicated order page