After reading a bunch of posts here, I am ready to migrate

[eazl]

I though Kris was being an a** when tried to reason with him about writing our own modules, and it seems that he is consistent in that way. I could not believe that a company will charge you $75 for support (even if you are reporting a bug) and to boot you pay $99 for a PRESALES question LOL.

So anyways, here we are ragging at this company that as I see from the brief history here, it is doing crazy things to make money without any care how their practices affect our business, so the right question here, what are the options available.  I have seen some of you saying you want to fold, and that is not what I would like to do a year from now because of HB. I would plan to migrate out of the system.

Who has been successful moving away from it, are there any solutions that allow you to migrate easily or if not easily makes it possible to move things even if we have to do by SQL/manual?

I think only by having customers leave will HB react differently.  BTW when I saw posts before I bough the license about people decrypting HB I though to myself "darn man don't be cheap", but then realized it is not a money  problem, but the whole treatment and locking you out of your own business.

[Enterprisevpssolutions]

Hostbill works I did contact whmcs and they have a import script for hostbill but you have to worry about their updates as well. LOL I haven't tired out the others.

[darksoul]

Bug reports go here - https://help.hostbillapp.com/

It's clearly listed in HostBill's license agreement that you cannot develop your own modules. If you did not read this before purchasing the software you have only yourself to blame.

I personally have no intention of migrating away from HostBill. There is no other system out there that has the features I need.

My advice to you if you are looking to migrate off the software is ask for a import script, and if it's not available write your own or wait until end of year for tax purposes and then manually move everyone over minus the transactions/invoices. I'd assume you have your income/expenses written down but if not that would be the way to do it.

[eazl]

Thank @darksoul and @Enterprisevpssolutions

I was able to get one of the hook files to execute php but not others (maybe it is a bug I will try the link below thank I did not know they had a place to report bugs). 

At the time of purchase of license there were a lot of links from search engine and old documentation that confused the heck out of me, and some of the marketing info said that you can write modules.

I have several options that we will deploy in parallel for a smooth migration, and we are planning to move critical pieces into our own platform on the long run.

Thanks again..

[nibb]

Bug reports go here - https://help.hostbillapp.com/

It's clearly listed in HostBill's license agreement that you cannot develop your own modules. If you did not read this before purchasing the software you have only yourself to blame.

I personally have no intention of migrating away from HostBill. There is no other system out there that has the features I need.

My advice to you if you are looking to migrate off the software is ask for a import script, and if it's not available write your own or wait until end of year for tax purposes and then manually move everyone over minus the transactions/invoices. I'd assume you have your income/expenses written down but if not that would be the way to do it.

That rule is laughable and ridiculous. A software license cannot be over state or country laws. They cannot impose you what you can do in your servers or data. Its yours !!!!

You can develop anything you want in your server to talk or modify your data. They don´t own that. It would be like Windows restricting you from installing third party software.

Its even more ridiculous because every single HB module actually talks and interacts with third party software. So 90% of what Hostbill does is actually using other software to do it. Hosbill runs in PHP which is open source, its uses Jquery which is open source, its uses Smarty, it stores data in MySQL which also is open source, they have no license control over this and when you create a hosting account is actually using cPanel API. Actually most of the HB code is copied in the first way.

Second important point. Nothing stops you from reading and writing to your database, so you don´t even need hostbill for that either. Point is that you can developer anything you want that talks and interacts with your data because its YOURS !!!!

[Fusionhost]

^ Completely agree