Hostbill + Cacti Error

[fizzyjoe908]

Hello,

I am trying to integrate my Cacti installation with Hostbill. I have Cacti setup to generate graphs for each port on my switch and that works as it should. I have also copied the hb_api.php file to the Cacti installation directory. Lastly, I have setup the Cacti app within Hostbill and the test configuration operation shows "Success".

However, when trying to assign a switch port / graph to a service I get this error "Error: unable to load switches from related Cacti App". That shows up after clicking the "Select switch/ports to connect" button from within the Bandwidth tab. Do I need to set the device in Cacti as a switch somehow? Currently the switch is using the Generic SNMP-enabled host template in Cacti and using SNMP v3.

I appreciate any help that can be given.

[fizzyjoe908]

I have confirmed that the hb_api.php file works as I can access the Cacti graphs using the API outside of Hostbill. I'm not sure why clicking the button in Hostbill itself does not return the same results.

[gcambronero]

Hello,

Did you could make CACTI works with the Bandwidth tab?

I have the same issue and I have no answer from HostBill about this problem.

I look forward to hearing from you.

Best Regards,