Sent emails not change where changing email templates

Started by vadavo, August 22, 2013, 03:59:59 PM

vadavo

Hi,

We have a strange problem.

We have edited the "Email templates" > "Admin emails"

But, when we receive the emails, there aren't changed. Our templates are not updated when emails notifications are sent.

¿Whats the problem? We have only one Admin Language (English-Default).

Thank you!

davemarks

It doesn't work for me either. Client templates work fine but admin templates do not. If you look at the hb_email_templates table, you will have duplicate ids for admin templates. One id for the modified template and another for the original template.

Basically, admin templates is broken.

netcloud

I am seeing same issue with Admin Templates. These three ADMIN templates do not show anything when I try to go edit.  The content is blank.

Account Cancellation Request
Cron Results
Order New

I know for a fact that Cron Results template is not showing correct information. 

I have submitted bug report, please go like maybe that will get their attention and they will maybe fix it sooner rather than later.


https://help.hostbillapp.com/?cmd=bugtracker&action=bug&id=432

Thanks

vadavo


tallship

I gave it a bump for you too :)

I was wondering if the bugfix related to this issue fixed it - NOT.
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blackrider

The funny thing is that for us Admin emails doesnt work at all!!! :) :) :)
i ll take a look on this and try to see whats wrong with it.

In my case when i edit admin email template it doesnt get new record in the DB so this is working as it should.
In my case i dont get not even one email from the admin templates (Tickets, Account creation , etc etc etc)
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