They've changed the pricing page...again.

[Patrick]

I doubt anyone will be purchasing any of these. Still not itching reason.  Unlimited contact in that time period makes more sense but since its a limited number of tickets it's silly.  He is close to what many have been suggesting for awhile now to offer a set price for unlimited support per year.  He's close but still throttling it too much that renders it pointless

[Cloudrck]

I also see this as a sign of progress.

It might even work out financially; paid support for free (no-renewals) software.  This business model works for Canonical.

I think you're missing the key difference with Canonical software and why it works for them.

[thetrusteeco]

I'm not suggesting they've somehow fixed all the problems at KBKP, just that this is a business model that does work.

It's the first time I've seen something on their website that looked like it might lead to a sustainable company in sometime.  I will give credit were I think it's due, and this is not a bad change.  Ultimately KBKP could survive on the income from support tickets.

If they can get their other issues straightened out this software provider might survive.  I have been very concerned about the fact that I couldn't see a sustainable model over there for quite sometime.

[enddo]

I definetly agree thetrustteeco.


This is really good and logical step from KBKP and probably it will work.