Error while updating

[harbirghai]

Hello

I get errors while updating plugins -

Unable to extract archive file /home/billingspectracl/public_html/hosting_plesk_latest.zip

or any such plugin like IPAM, etc

The full app. update goes well.

Any suggestions..

BR
Harbir Ghai

[Enterprisevpssolutions]

Try to go in the system and extract it manual. Also make sure you always create a full backup before updating to latest version.

[BRJP]

This sounds like a permission error.  Make sure the directory where is trying to uninstall has the correct permission. 

[harbirghai]

Hi

Can you help me with the folders / permissions that have to be checked / applied ?

BR
Harbir Ghai

[Enterprisevpssolutions]

http://wiki.hostbillapp.com/index.php?title=Main_Page
http://wiki.hostbillapp.com/index.php?title=System_requirements
http://wiki.hostbillapp.com/index.php?title=Installation
http://wiki.hostbillapp.com/index.php?title=License_troubleshooting
http://wiki.hostbillapp.com/index.php?title=Additional_security_steps
http://wiki.hostbillapp.com/index.php?title=General_configuration

Their wiki has some good knowledge in it. Depending on how your running php and is it suphp, fcgi, or something else will depend on the permission you have set Please review the Doc at the wiki it will show you how to secure your install and admin interface as well as configure products.